Use of the Service

The Service administered by Active Web Networks, LLC (AWN) may be used for lawful purposes only.

Transmission, storage, or presentation of any information, data or material in violation of any applicable law, regulation, this AUP, or our TOS, is prohibited. You may not use the Service to directly facilitate the violation of any law or regulation.

We expect you to use good business judgment in your conduct. The following list is designed to help guide you in determining if AWN is a suitable service provider for you, and provide you with examples of activities that may fall within this paragraph. It does not represent all unlawful uses of the Service by you or End Users:

  • forging
  • misrepresenting
  • omitting or deleting message headers
  • return mailing information, and/or internet protocol addresses
  • to conceal or misidentify the origin of a message
  • creating or sending internet viruses, worms or Trojan horses
  • flood or mail bombs
  • engaging in denial of service attacks
  • hacking, and/or subverting, or assisting others in subverting, the security or integrity of our products or systems
  • soliciting the performance of any illegal activity, even if the activity itself is not performed
    acting in any manner that might subject us to unfavorable regulatory action, subject us to any liability for any reason, or adversely affect our public image, reputation or goodwill, as determined by us at our sole and exclusive discretion.

U.S. Export Controls

Your, and an End User’s, use of the Service is governed by U.S. export control laws. These laws apply regardless of whether you, or an End User, actually reside in the United States. More information about U.S. export laws may be found at: These laws generally prohibit:

  1. Selling certain products and services outside the U.S., though you may be allowed to sell them in the U.S.
  2. Doing business with individuals or entities with whom U.S. citizens may not do business.

Copyright Infringement

AWN complies with the Digital Millennium Copyright Act (DMCA). The DMCA provides very specific requirements that must be followed to notify us that our customers or End Users are engaging in copyright infringement. These guidelines are here: Our designated agent for receipt of DMCA complaints is:

PO Box 6475
Irvine,  CA  92616

Email: abuse [ @ ]
(Please do not send unsolicited commercial e-mail, or SPAM)

We define unsolicited commercial e-mail as e-mail that has not been requested by the recipient, is not compliant with the CAN-SPAM Act, or that, even if requested, or compliant with the CAN-SPAM Act, causes other entities to block our IP Addresses. You may not use the Service to host a site that is advertised in SPAM (a spamvertized site), even if you yourself are not engaged in spamming. If we determine that you or an End User are spamming, we will suspend or terminate your account, at our discretion. To report violations of this paragraph, please send an e-mail to:

  • We filter your e-mail for SPAM
  • We use industry standard methods to filter outbound e-mail for SPAM
  • We will use commercially reasonable efforts to inform you that your outbound mail has been marked as SPAM and blocked. Please review your outbound e-mail to determine whether your e-mail has been blocked.
  • You have the option of using a SPAM filter to scan inbound e-mail. Please familiarize yourself with this technology and its use.

Requests for Information about End Users and Privacy Monitoring products, Cooperation with Law Enforcement and Legal Documents.

We may disclose information, including information that you consider confidential, in order to comply with a court order, subpoena, summons, discovery request, warrant, regulation, or governmental request which appears to be valid. We may also disclose such information when it is necessary for us to protect our business, or others, from harm. We assume no obligation to inform you that we have provided this type of information unless we have affirmatively agreed to do so. In some cases we may be prohibited by law from giving such notice.

Law enforcement agencies who seek information about customers, End Users, and third parties and/or their use of the Service, are required to submit a subpoena, or other similar document, pursuant to which we are required by law to produce this information (Subpoena). Unless specifically required by law and so clearly communicated to us, the Subpoena will be transmitted to the customer, End User, or third party.

Civil demands for information, such as discovery requests and similar demands (Civil Demands), must be part of a filed and pending litigation matter. Responses to Civil Demands are at our discretion. Responses are subject to a response fee of $250 per hour. We do not honor requests from civil litigants to limit or to pre-approve response expenses. Civil litigants are encouraged to contact us prior to serving Civil Demands in order to minimize their expense.

Address for Subpoenas and Civil Demands:

PO Box 6475
Irvine,  CA  92616

Privacy Policy

Our privacy policy may be found here. Entities who provide products to us may have privacy policies that differ from ours. We will provide you with links to their privacy policies on your written request.

How we administer the network on which the Service is provided.

It is your obligation to ensure that you have thoroughly considered how the Service is deployed, and our network configured, prior to using the Service. In particular, you are responsible for ensuring that any material you place on our servers, or transmit using our network, does not adversely impact our ability to provide the Service to other customers. We reserve the right to suspend and/or terminate the Service, in our absolute discretion, should your use of them cause instability in our network or on our servers.

You cannot use IP addresses which were not assigned to you by us. If it is determined that you are using IPs which were not officially assigned by us, the Service will be suspended until such time as the IP address overlap can be corrected. We own the IP numbers and addresses that may be assigned to you by us. These addresses may not be assigned or transferred, and are recycled by us on termination of your use of the Service. We may, in our sole discretion, change these addresses.


While we are concerned with security, the internet is no more secure than other means of communication. You should assume that all online communications are insecure. We are not responsible for the security of any information posted to, transmitted over, our servers or using our equipment. We reserve the right to take immediate action to suspend or terminate your account if, in our sole and exclusive discretion, you are engaging in activities that jeopardize our security, the security of other customers, or of the internet in general. You may not be provided with advance notice that we are taking such action.

We make tools available to you that are designed to make your use of the internet more secure. These tools are provided on an as-is basis and are used at your own risk. You are encouraged to evaluate other methods of making your internet transactions more secure.

Suspension and/or Termination of products, and Credits.

If you violate our AUP, and we suspend or terminate the Service, you will not receive a refund of any fees paid to us. Your failure to abide by any of the items set out in this AUP is grounds for suspension or termination of the Service. Any termination or suspension may be undertaken with, or without, notice to you. You agree to hold us harmless from any claims that a suspension or termination of products for this reason has damaged you.